Filing for unemployment…
It first started before we left for Utah. January 1. It was a holiday, the web site was closed! Please what kind of web site is closed just because the office is??? Well CT DOL is… I kept rescheduling filing until I was able to get in. first the site crashed and gave me page not found errors. then we got to Utah and it told me that my info did not match what they had on record. Then I tried to call and got most of the way through the Voice response system. That is also only available when the office is open… makes no sense. They should hire me to just fix the system. It is .net asp pages. Piece of cake to fix!!! Anyway I get through the questions and they tell me that I have to talk to a person… fine. Then they tell me that they are busy, I should call after 1:00 I will hear a series of clicks and be connected… goodbye… I hear clicks and then a dial tone… I do this several times… see definition of a moron…
I get up real early the next day Jan 9 to try to get a jump on them… no dice! They tell me that they are busy and they hang up on me again… I don’t even get to wait on hold! Arg! So I take the hint and I wait until 1:00. Exactly at 1:00 I call back. They don’t immediately hang up on me! Progress!!! Instead I wait 45 minutes on hold…. Ever 10 minutes or so the muzak restarts and you get a faint hope that a person may pick up… or worse… you will be disconnected and have to start over! I do like the fact that every 10 minutes or so they encourage you not to hang up and they are doing their very best….
I finally get a real person!!! I felt like it was a major accomplishment! She was pleasant, spoke English, was understandable and nice! Bonus!!! She did ask me all the questions that I had filled out 7 times on the web and once more on the phone, but hey. Then she asked me other questions about dependants and work that I was prepared for. She then threw me a curve and asked about my weekly pay… oh no, I had to look it up, would she wait, was I screwed?!?!? No it only took me a couple of minutes and my bank has WAY BETTER computers :> I answered all her questions and she said that I was all set!!!
It was a full-time job filing for unemployment!!! Good thing that I did not have anything better to do! Actually I was cleaning out my filing cabinet that had things that were over 10 years old… oops… not done yet, but I will be later…
Rick, I’ll reiterate the same tip I posted on your blog Jan 1, but which you still haven’t “unmoderated” (and you make fun of the DOL’s website?!) just kidding. Don’t know if it’s even worth your while, but nothing ventured, nothing gained, they say: I read somewhere that this Nominium outfit – a networking solutions and scurity firm headquartered in Redwood, CA, was hiring. Here’s the link to their ‘careers’ page if you want to check it out – it lists a bunch of stuff that your mad skills can do:
http://www.nominum.com/company/careers/index.php